Established in 1999, Ramco Systems provides enterprise resource planning (ERP) solutions for more than 1,000 companies across 35 countries. The company’s vision is to enhance the competitive capabilities and value proposition of its customers by leveraging new technologies and expanding global connectivity. Ramco Systems currently has more than 150,000 users and 17 offices in the United States, Canada, Europe, India, Middle East, South Africa and Asia Pacific.
Ramco needed to be able to provision servers quickly for its customers and meet the service-level agreements (SLAs) that the company offers its customers for backup and disaster recovery. At the time, Ramco ran its own data center and had to contend with the high cost of power, capital expenditures, and security. Ramco began to look for a service provider that could provide a cost-effective environment and meet the company’s need for high availability, resiliency and security.
Why Amazon Web Services
“We were won over by the extensive portfolio of service offerings, and the low-cost, secure, and reliable infrastructure of Amazon Web Services (AWS),” says Virender Aggarwal, CEO of Ramco Systems. “We saw that Amazon Elastic Compute Cloud (Amazon EC2) Reserved Instances could provide long-term savings and that AWS is constantly focusing on how to make its services more cost-efficient for its customers. Furthermore, AWS tools can help us manage and optimize the servers in our environment."
In addition to Amazon EC2 Reserved Instances, the Ramco IT team is currently using Amazon Elastic Block Store (Amazon EBS), Amazon Simple Storage Service (Amazon S3), Amazon Route 53, AWS Direct Connect, Elastic Load Balancing, and Amazon Virtual Private Cloud (Amazon VPC) to provision and manage its server environment. Ramco uses Amazon Simple Email Service (SES) for messaging services and Amazon CloudWatch for monitoring resources.
“On the technical front, we are able to provision, monitor and manage Amazon EC2 instances very easily,” says Aggarwal. “We have been able to provide disaster recovery sites for our customers and we have started to use Amazon S3 for our production backups and archives. Migrating to the AWS Cloud has reduced both our capital and operating expenditures by more than 40 percent compared to our on-premises data center.”
Additionally, Ramco has noticed improved customer access to their ERP solutions since migrating to AWS. Aggarwal explains, “We are able to scale on demand, which improves our server provisioning time by over 80 percent. With AWS, our global customers get to experience a flexible, scalable, comprehensive and powerful ERP solution running on the AWS Cloud, with reliable, secure and cost-effective backup and recovery.”
“Globally, there is a surging demand for functionally rich, enterprise class solutions on the cloud,” he continues. “We are confident that by leveraging AWS, with its secure infrastructure, Ramco will be able to deliver cloud offerings that bring unmatched value to our customers.”