Avianca Brasil is a domestic airline that that flies to 22 cities and 24 airports in Brazil known for comfort and competitive pricing. The Brazilian Ibero Customer Relationship Institute (IBRC) recognized Avianca as the best Brazilian airline in 2010 and 2011. Avianca Brasil, an offshoot of Columbia's nantional airline, recently purchased new Airbus A318, A319 and A320 aircraft that will enable it to offer more flight choices to the cities that the airline already serves and add new destinations.
IT manages the resources for the marketing department. Marketing works with external agencies and we wanted to be able to manage all of their assets in a secure environment, separate from the corporate infrastructure. Fabio Dimant, IT General Manager for Avianca, explains: "We chose Amazon Web Services (AWS) because it is a very cost-effective solution. We estimate that using AWS reduces our costs by 60% compared to an on-premises infrastructure."
Why Amazon Web Services
"AWS met our needs simply and immediately by providing greater control over costs, the ability to handle variable demand, enhanced security, and simplified administration," Dimant reports.
Dedalus, a Premier Consulting Partner with the AWS Partner Network (APN), with a management and support team in Brazil, implemented the solution for Avianca. The airline is using two Amazon Elastic Compute Cloud (Amazon EC2) instances on Windows and Linux machines. Amazon Simple Storage Service (Amazon S3) provides backup.
According to Avianca, AWS met its needs simply and immediately by providing greater control over costs, the ability to handle variable demand, enhanced security, and simplified administration.
"The AWS solution is dynamic and meets our needs and we are very pleased with the performance," says Dimant. "Using AWS, we can bring on servers quickly if we need them: in the six months that we have run on AWS, we have delivered 100% on our service level agreement (SLA) to our business partners."
"Within our strategic IT roadmap, we envision AWS as a key partner to help our growing business."